Terms and Conditions

1. Application and Acceptance of Terms

These Terms apply to all visitors, users, customers, distributors, wholesalers, dropshipping partners, and any other person or entity who accesses or uses this website.

Your use of ICOOH products and services is also subject to our Privacy Policy, product policies, return policy, shipping policy, warranty information, and any other rules or notices published on this website. These documents are collectively considered part of the agreement between you and ICOOH.

ICOOH may update, modify, or replace these Terms from time to time by posting an updated version on this page. Your continued use of the website or services after any changes are posted means that you accept the updated Terms.

2. Eligibility and User Responsibilities

By using this website, you confirm that you are of legal age to enter into a binding agreement in your country or region, or that you are using this website under the supervision of a parent, guardian, or authorized business representative.

You agree that you will:

• Use this website and our services only for lawful purposes;
• Provide accurate, complete, and current information when submitting inquiries or placing orders;
• Comply with all applicable laws, regulations, customs rules, import requirements, and local vehicle regulations;
• Not interfere with the security, operation, or integrity of this website;
• Not attempt to gain unauthorized access to our systems, accounts, servers, or networks;
• Not misuse product information, images, pricing, technical data, or website content without authorization.

3. Product Information and Compatibility

ICOOH provides automotive performance and exterior upgrade products, including but not limited to big brake kits, carbon ceramic brake discs, carbon fiber body kits, wheels, and related automotive accessories.

We make reasonable efforts to display product descriptions, specifications, images, dimensions, compatibility information, and technical data accurately. However, product information may be updated, revised, or changed without prior notice due to product development, manufacturing upgrades, vehicle model differences, supplier adjustments, or technical improvements.

Vehicle compatibility information is provided for reference only. Before purchasing brake kits, carbon ceramic discs, wheels, body kits, or other vehicle-specific parts, you are responsible for confirming:

• Your vehicle brand, model, year, trim, and chassis configuration;
• Wheel size, wheel offset, spoke clearance, and brake caliper clearance;
• Rotor size, caliper position, mounting points, and hub specifications;
• Local road regulations, inspection requirements, and installation standards;
• Whether professional installation, modification, or additional accessories are required.

If you are unsure about compatibility, please contact ICOOH before placing an order. Providing incorrect vehicle information may result in incorrect product selection, installation issues, delays, or additional costs.

4. Prices, Quotations, and Product Availability

Product prices, quotations, promotional offers, wholesale prices, shipping costs, and other charges may change without prior notice. Prices displayed on the website or provided by our representatives are not guaranteed until an order is confirmed and accepted by ICOOH.

For customized products, wholesale orders, distributor orders, dropshipping cooperation, or special vehicle fitment requests, final pricing may depend on product configuration, quantity, color, logo customization, packaging, shipping method, destination, taxes, and other order requirements.

ICOOH reserves the right to correct pricing errors, specification errors, inventory errors, or typographical mistakes at any time, including after an order has been submitted. If an error affects your order, we may contact you to confirm the corrected details or cancel the order.

5. Orders and Payment

When you place an order through our Shopify store or confirm an order with ICOOH, you agree to provide accurate billing, shipping, contact, and vehicle information where applicable.

All orders are subject to acceptance by ICOOH. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to product unavailability, payment issues, suspected fraud, incorrect information, export/import restrictions, or errors in product or pricing information.

Payments may be processed through Shopify, third-party payment providers, banks, or other authorized payment channels. You agree to comply with the terms and security requirements of the applicable payment provider.

6. Shipping, Delivery, Customs, and Import Duties

Shipping times, delivery estimates, and logistics information are provided for reference only. Actual delivery time may vary depending on product availability, customization requirements, destination country, customs clearance, carrier delays, weather, holidays, and other factors beyond our control.

Unless otherwise stated in writing, customers are responsible for import duties, taxes, customs fees, local handling charges, brokerage fees, inspection fees, and any other charges required by the destination country or region.

You are responsible for ensuring that the products you purchase can be legally imported, installed, sold, or used in your country or region.

7. Returns, Exchanges, and Cancellations

Return, exchange, cancellation, and refund requests are subject to ICOOH’s applicable return policy, product condition requirements, order type, customization status, and applicable laws.

Customized products, special-order products, used products, installed products, damaged products, or products ordered with incorrect vehicle information may not be eligible for return or exchange, unless otherwise required by law or agreed by ICOOH in writing.

Before returning any product, you must contact ICOOH and receive return authorization. Products returned without authorization may be refused.

8. Installation and Use of Products

ICOOH automotive parts should be installed by qualified professionals or experienced technicians. Improper installation, incorrect fitment, unauthorized modification, misuse, racing use, overloading, or failure to follow installation requirements may result in product damage, vehicle damage, personal injury, or safety risks.

The customer is responsible for ensuring that all products are installed, inspected, tested, and used in accordance with applicable safety standards, local laws, road regulations, and professional installation practices.

Some products may be intended for performance, display, off-road, motorsport, or customized vehicle use. You are responsible for confirming whether such products are suitable and legal for your intended use.

9. Intellectual Property Rights

All website content, including text, images, product photos, videos, graphics, logos, icons, page layouts, technical drawings, product descriptions, designs, trademarks, and other materials, are owned by or licensed to ICOOH unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, display, sell, scrape, download, or use any website content for commercial purposes without prior written permission from ICOOH.

Unauthorized use of ICOOH content, brand assets, product images, technical specifications, or website materials may violate intellectual property laws and may result in legal action.

10. User-Submitted Content and Information

When you submit inquiries, reviews, vehicle information, photos, comments, feedback, customization requests, or other content to ICOOH, you confirm that the information is accurate and that you have the right to provide it.

By submitting such content, you grant ICOOH the right to use the information as necessary to process your request, provide technical recommendations, fulfill your order, improve products, provide customer support, or communicate with you.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, payment providers, shipping providers, Shopify services, advertising platforms, or other external services.

ICOOH is not responsible for the content, privacy practices, security, policies, or operation of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

12. Prohibited Uses

You may not use this website or our services:

• For any unlawful, fraudulent, misleading, or harmful purpose;
• To violate any applicable laws, regulations, or third-party rights;
• To upload or transmit viruses, malware, spam, or harmful code;
• To interfere with website security, performance, servers, networks, or user accounts;
• To collect or scrape website content, pricing, images, or product data without authorization;
• To impersonate another person, company, or organization;
• To misuse ICOOH product information for unauthorized commercial purposes.

13. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. ICOOH makes reasonable efforts to maintain accurate and updated information, but we do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

Product images, colors, finishes, dimensions, and specifications shown on the website may differ slightly from actual products due to photography, screen settings, production batches, product improvements, or customization requirements.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ICOOH shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of business, loss of data, vehicle damage, installation costs, downtime, or other losses arising from your use of this website, products, services, or third-party services.

Any material downloaded or obtained through this website is used at your own discretion and risk. You are responsible for any damage to your computer system, device, data, vehicle, or property that results from such use.

15. Indemnification

You agree to indemnify, defend, and hold harmless ICOOH, its affiliates, employees, representatives, suppliers, partners, and service providers from and against any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of the website, incorrect information provided by you, improper product installation, unauthorized product modification, or violation of any law or third-party right.

16. Force Majeure

ICOOH shall not be responsible for delays, failures, or losses caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, fire, flood, war, terrorism, labor disputes, epidemics, government actions, customs delays, logistics disruptions, supplier delays, power failures, network interruptions, or other force majeure events.

17. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws, unless otherwise required by mandatory consumer protection laws in your country or region.

Any disputes should first be resolved through friendly negotiation. If a dispute cannot be resolved through negotiation, the parties may seek resolution through the appropriate legal procedures permitted by applicable law.

18. Contact Information

If you have any questions about these Terms and Conditions, product compatibility, order processing, wholesale cooperation, or after-sales service, please contact ICOOH: